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本帖最后由 竹声 于 2011-11-3 22:30 编辑
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如果你符合条件并有意回苏州工作,请给我发邮件:hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment Date: October 13, 2011; O% x( H$ G) g# d5 @1 p
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Scope and Purpose of Job/ ?7 X; `0 X/ Y" i) c8 a2 j
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers. Work very closely with Product Manager on new product development for all laboratory equipment.
" m h5 ?) I% m* J% L& w7 ~ P) `Major Responsibilities and Accountabilities
. X: U9 @/ E3 s9 d3 x: n: x& x• Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.9 {! A5 H$ p! Y& O
• Answering all technical questions concerning mechanical functions and software operations.4 X; I7 \; Z$ c! H D8 d
• Assist with troubleshooting ideas on technical and software problems5 Q2 E9 j( |3 k/ p9 g& }$ E5 y
o Test all new patch versions of software prior to release3 P; y4 G* z. \3 X" k+ P2 T
• Assist where needed in application questions.
( F- n- d4 Z+ e( E/ B• Check all technical documentation for correctness prior to field distribution.
, L. _, l5 T: q Jo New parts and replacement parts and installation procedures
2 {/ l) J( u+ Q) l9 B$ M; go Translation to Chinese and other languages if needed1 a/ p# H7 |- W0 `6 p, z' g& K- l
• Track and report all warranty failures( j4 D. _5 T5 e8 t. e
o Make monthly report to Product Manager and 3rd party supplier.
# A' p. D3 U' c5 C9 S3 E. ro Recommend remedy to improve product quality and design.# U! r1 ?4 `& ?; y
• Assist Product Manager in all new product development plans for all Lab Equipment products. In some cases act as the Project Manager for new product development.
- V8 n" E4 F% v) no Run field Beta test sites and any new idea testing and make reports
, s& x) U! K: i+ Q6 @1 [$ co Assist in information gather for any new product idea.
6 D/ w8 G5 N) J- @4 ko Assist in writing and new product specification
2 C* m! P( s; u6 Qo Point of expert contact for implementation of features/functions.5 n1 g. X1 P) J r, ^8 {
o Act as technical applications expert on development team.
: u- m/ f& r3 V; [2 x• Assist in Sales support & training.% ?% q* O$ z: v) X) z) l
• Responsible for any technical training needed for products, either given by the supplier or actually give the training in person. To use both Web-based and on-site training tools.
9 b) ]. o: a2 d5 a& [+ to In rare cases where no other solution exist to travel to customer site to solve technical issues. F8 T* N$ v4 W" R& i4 {( _
Human Resources and Organization
) W3 f/ Q% Q2 P9 P' G, h! p/ g$ J• As a member of the DC team, maintain a team spirit at all times.9 ` W: L* b3 d
• Let customer satisfaction be an influence in every decision you make.3 s: |( e7 o0 f* n+ l
• Communicate information efficiently and promptly to your Team and other management.1 i+ n0 h" |% d: R
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# l8 D( q2 M! X' W4 [Authority Limits% y& V( C2 H4 s/ g3 k
0 h+ E O7 _- w) d" L8 U7 kQUALIFICATIONS
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Educational / Professional Background Technical School Graduate
/ s; Z, m5 e+ ~) \# KProfessional Experience (Years and Field of Activity) 9 @1 N9 k! r: U: H& f* V J
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
7 s- q3 _1 v5 A0 @ |) B kList of Skills/Qualifications
, g0 }7 i% O2 N. r+ z' R" I# E( \• Must have an extensive background in textile laboratory equipment uses and workflow process. Understanding of textile dyeing processes. _' M( L0 r% {; |" {
• Background knowledge of dispensers and software , F. G1 @9 `: S. q) M5 B
• Proficient in software use and writing.
: P/ X3 Q+ s0 ^- s# ?• Excellent communicator both verbally and in written reports.
k& C Y6 m" e3 e9 x• Ability to travel worldwide.8 l# L$ E( C; @+ y3 H3 t! |( u: J
• Speak Chinese & English very clearly.0 q( N4 u8 V. S# I% H6 k- V
$ \" L+ |. X3 C+ ^8 W5 s7 OLanguage Skills Read/Write English & Chinese 9 E4 Q" v1 E% C. t X3 K8 J# q' G
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork) 1 v g+ o/ o! }
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas. |
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