苏州德资招聘技术经理

竹声

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如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011

Scope and Purpose of Job
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
" m  h5 ?) I% m* J% L& w7 ~  P) `Major Responsibilities and Accountabilities
. X: U9 @/ E3 s9 d3 x: n: x& x•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
o        Test all new patch versions of software prior to release
•        Assist where needed in application questions.
( F- n- d4 Z+ e( E/ B•        Check all technical documentation for correctness prior to field distribution.
, L. _, l5 T: q  Jo        New parts and replacement parts and installation procedures
2 {/ l) J( u+ Q) l9 B$ M; go        Translation to Chinese and other languages if needed
•        Track and report all warranty failures
o        Make monthly report to Product Manager and 3rd party supplier.
# A' p. D3 U' c5 C9 S3 E. ro        Recommend remedy to improve product quality and design.
•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
- V8 n" E4 F% v) no        Run field Beta test sites and any new idea testing and make reports
, s& x) U! K: i+ Q6 @1 [$ co        Assist in information gather for any new product idea.
6 D/ w8 G5 N) J- @4 ko        Assist in writing and new product specification
2 C* m! P( s; u6 Qo        Point of expert contact for implementation of features/functions.
o        Act as technical applications expert on development team.
: u- m/ f& r3 V; [2 x•        Assist in Sales support & training.
•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
9 b) ]. o: a2 d5 a& [+ to        In rare cases where no other solution exist to travel to customer site to solve technical issues.
Human Resources and Organization
) W3 f/ Q% Q2 P9 P' G, h! p/ g$ J•        As a member of the DC team, maintain a team spirit at all times.
•        Let customer satisfaction be an influence in every decision you make.
•        Communicate information efficiently and promptly to your Team and other management.


# l8 D( q2 M! X' W4 [Authority Limits

0 h+ E  O7 _- w) d" L8 U7 kQUALIFICATIONS
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Educational / Professional Background        Technical School Graduate       
/ s; Z, m5 e+ ~) \# KProfessional Experience (Years and Field of Activity)       
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
7 s- q3 _1 v5 A0 @  |) B  kList of Skills/Qualifications       
, g0 }7 i% O2 N. r+ z' R" I# E( \•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
•        Background knowledge of dispensers and software
•        Proficient in software use and writing.
: P/ X3 Q+ s0 ^- s# ?•        Excellent communicator both verbally and in written reports.
  k& C  Y6 m" e3 e9 x•        Ability to travel worldwide.
•        Speak Chinese & English very clearly.
       
$ \" L+ |. X3 C+ ^8 W5 s7 OLanguage Skills        Read/Write English & Chinese       
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
Organized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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