 鲜花( 47)  鸡蛋( 0)
|
OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
g' K2 t- p: y- v. mOur company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.9 O9 C6 C4 ?" i7 T J5 q2 D) m4 ?9 l
6 k9 t4 d# m4 F
Our consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses. $ q3 x% H7 X8 O) Y4 r# k
' }5 V/ \- _% b& o8 v$ E2 [% C* ~Position Summary:
$ A6 |9 b8 x( OWhat are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.
1 E3 @/ G% o. ~8 B
6 l. D+ ]5 {, b @2 PPrimary Responsibilities:
9 G0 Q0 G2 z1 y! l$ |3 g6 U• Communicate effectively with customers
8 D0 y2 [" v9 a& a, p! g/ q' B" q• Respond to customers’ inquiries; research, resolve, and follow up on customer issues 3 Z/ O- g6 {1 j8 @ W
• Assess customer needs and provide appropriate recommendations and solutions % F1 P2 P( y0 } J$ {% s
• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions " N. b$ F1 b9 t# z& N5 U
• Assist customers with placing orders and diligently follow up with customers regarding their existing orders 5 W; K4 r/ W) y
• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience
8 } t( l4 r( H* r 9 \ {/ X# Z. T# Y% ~. c$ `
Minimum Requirements: @4 z$ Q$ U' z, W" Y
• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
3 ~$ z7 s4 i1 F' w0 X• Some sales experience
/ K* _' v G9 h5 h• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
# B2 E+ ~7 C4 N9 D, |: h) F• Positive, ‘can-do’ attitude and sense of humor are both absolutely required ( Z+ d3 L- @7 ]6 d0 u% s
• Excellent documentation and communication skills (verbal & written)
2 d* O0 x$ v" Z• Ability to empathize with and prioritize customer needs
" [& y! e9 V' T- A8 [% Y• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
6 g/ J3 I3 h1 ]# m% I• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads " a. m" W U7 i. J! o: [5 j
• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents ( I7 J, m* n$ P+ m+ t7 y
• Ability to focus on and resolve customers’ issues without distraction / o' I( E: \, v5 M, J3 v6 }( G$ G
• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response 2 h) p& C7 C4 o3 k
• Work successfully in a team environment as well as independently " f* \& C S# ]9 t0 t& h
• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays) : f f4 B2 G% O; j n( W
' J" u; h0 U0 Q. A0 L' {2 J
If you think you have what it takes please send us your resume to careers@outdoor-fx.com!
. \1 X8 h( k' u |
|