[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

4 ?3 y3 D* s; ]# w- R3 g% q5 S: dPosition Title:  Receptionist/Immigrant Services Worker
, b( Y4 ~( |- S) f4 GHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

7 \  w6 T  _0 ]/ x  w. yPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

9 T7 G1 q3 [* R& n9 iKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
; u1 c; U/ P# G* A- k( R# m$ ?•        Perform general clerical functions such as photocopying and faxing documents
& H8 m' h9 y0 }! O9 F* \5 a•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
& o2 `6 l7 x7 w/ l+ ~•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
* m4 X+ s; J; f9 z+ D•        Attend meeting and training to stay current on immigrant settlement matters
3 d9 v! J. K! _" H% f: u•        Maintain front counter service files
•        Perform general office duties as assigned
% B  l, {; m, q' x7 F•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
3 J1 v+ {2 ~- T! y•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
: z* m) @  t  U& W, U•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
# M2 q, I, |% c% K; m" A# A: _5 }, F•        Ability to work well under minimal supervision
' n) t. |: b) U: ^+ B. n) n
8 X- _7 K2 V9 V! ^  n- p# KPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.