[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
7 F0 i- o2 e! O/ K8 oHours of Work: Part-time (21 hours per week)
# _: |. m4 b& H$ XAnticipated Start Date: The candidate is required to work immediately
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9 j: Z: A  M! i* o& N& HPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

" }* K" M: ]: z5 c6 d5 tKey Responsibilities:
) A$ D- P4 l8 ]; `. W. I+ M•        Answer incoming calls and route calls to appropriate person
% Q" x8 V" k: T6 ]9 H1 [' _; W•        Take and deliver messages to the staff of ASSIST
$ [; q4 F; Z0 C' @% Z' G0 ^•        Welcome clients and direct them appropriately
, f+ H# `, N* l2 ~7 J, S  c* A•        Order and maintain office supplies for the front counter
) ]; A" M+ j. L: z8 x0 r2 s* f•        Perform general clerical functions such as photocopying and faxing documents
9 s5 Y$ {. S8 P) {•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
% c/ l& m( W& A! K7 l8 m) U•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
; ~: U+ Y" ]  e6 G•        Attend meeting and training to stay current on immigrant settlement matters
3 a9 M8 U# F# [( j•        Maintain front counter service files
& Z" K$ @% f& W0 d7 H•        Perform general office duties as assigned
( M5 ~+ u& m1 i+ X) W3 N•        Report to ISP Program Manager
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3 c. ]! B' F3 m* n% l1 ~6 L/ a% lKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
8 w; z- t# L. u3 y+ k•        Fluent in Mandarin and Cantonese as an asset
6 }* |! h3 X3 q+ B( a5 T. B•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
+ d2 b2 u$ D& g0 Q•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
' q7 A, j0 c+ m% q/ [5 u- A•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
, p% G7 G0 F, A7 D•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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' E, M: i: P7 }( zPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
' ]9 ?1 D! A! Y* kNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
( W: V2 ~% J- x- s' B& FHiring Closed.