[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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1 S, {% p; A/ S0 i+ z$ }Position Title:  Receptionist/Immigrant Services Worker
( l6 R* F. q# L4 E( P4 pHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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9 Q% X6 P8 a9 \( M' lPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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8 o' a' V. R; S$ [9 D0 }' YKey Responsibilities:
" J, L+ a4 [7 }•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
2 z3 S! @( s! I  ?•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
. A: Q! D. c3 I" j0 C•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
3 K9 e7 y' }- _2 G& R2 A•        Keep the reception area tidy and clean
# H) O. y9 Q; V8 v5 y  D•        Attend meeting and training to stay current on immigrant settlement matters
# M& Y+ m) P% @0 ^* u•        Maintain front counter service files
•        Perform general office duties as assigned
: F2 V6 |6 T3 U! v$ S! s  O2 I7 [•        Report to ISP Program Manager

- L4 N. N# R7 @# s( oKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
0 P9 z! y' N) ~/ s- p4 g% l•        Fluent in Mandarin and Cantonese as an asset
4 s' x; h0 |8 J5 X•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

6 d6 [, R+ \, H! zQualifications:
•        2-4 years of office and clerical experience
+ _# l% |1 ~. i, z, E. {•        Receptionist or customer service experience in a fast paced environment
2 }9 K6 H& j. T4 \% S& h' u•        Demonstrate workplace maturity and professionalism
4 o- q* D) Z3 h7 _•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
/ H& \5 g1 D7 j7 BNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
: O; X  b- Y( U7 m$ \1 n) gHiring Closed.