[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
' i3 H2 J: [# `+ I- g. ~- sHours of Work: Part-time (21 hours per week)
+ s6 f* O# W6 w, j4 j2 UAnticipated Start Date: The candidate is required to work immediately
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4 q& J9 `2 {( P1 [8 @Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
3 h" h) D- l) `, `0 Q/ y•        Answer incoming calls and route calls to appropriate person
$ l/ k5 L. W  X2 F•        Take and deliver messages to the staff of ASSIST
, J' K  Z" B, E5 m•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
; l" ?% M8 l) m, w$ C2 l2 F$ a( \•        Perform general clerical functions such as photocopying and faxing documents
! E! D: b- {9 l•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
" \9 K1 c3 f7 ?7 m+ F•        Maintain and update the information boards with upcoming events
! G4 Y  p- Z) N3 k5 }9 R•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
2 H' F1 k5 }3 @0 j( \" A! L•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
$ j: e$ j% J2 o4 v+ M! C/ q•        Perform general office duties as assigned
•        Report to ISP Program Manager
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4 Z- s7 L7 L* O2 w6 ]Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
5 P: }) o) i! v2 O$ m$ ~) Z, n7 C•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
6 Y+ y% F3 D% e  T•        Microsoft Office operation skills- Excel, Word, Outlook
" ?2 r2 [& J! E7 r•        Ability to address multi-task and set priority appropriately
* P0 t7 t1 g( W4 ?•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
$ B) M/ R7 M8 a+ e9 M7 d•        Knowledge of immigrant services
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5 Z! i5 [  G: _4 `Qualifications:
•        2-4 years of office and clerical experience
3 ?% x. T5 S: V$ V; U6 O•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
. [. E( S7 P8 ^4 {•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.