[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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# x% J. |9 t7 K" Z+ C& WPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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, H% C- j! p4 w, }7 H. K+ BPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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( \# t1 H7 U! b- S. ?9 g: I0 rKey Responsibilities:
8 O; r# z( M& v& z1 S•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
+ a$ E& o% L: V; [* b•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
* F$ [5 p+ G2 X! ^' N•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
8 l2 X1 |. I: v& f$ g•        Keep the reception area tidy and clean
, {9 b. A# h& t& ^8 C& Z, m•        Attend meeting and training to stay current on immigrant settlement matters
3 y. j, p8 F+ ^) a•        Maintain front counter service files
* ^4 S0 |0 f6 R* |0 _8 `•        Perform general office duties as assigned
2 ]8 ]) s7 A3 @$ ]  }: k•        Report to ISP Program Manager

9 h) J# W, ~# ~% T  y# e: QKnowledge, Skills and Abilities Required:
" h8 E* \; m/ M: `% E) b( [•        Excellent communication (verbal and listening) on phone and in person
  |  p  Z( V5 o5 l+ T•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
•        Sensitive to the needs of immigrants with multicultural backgrounds
8 i% R! _( V7 [$ s. B•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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" \( _* t2 a; y! n8 a) {Qualifications:
•        2-4 years of office and clerical experience
; X, ~* c) R0 P: d. p, q+ `1 L•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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: d6 N6 a1 {8 I, b7 Z3 A0 \Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
5 k; p* C% N) s. V  NNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
" \- v0 G% y" x- L3 ^% s' Q2 n- ?Hiring Closed.