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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
$ C9 p% ]' {6 m- x) V9 M4 |# HWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
" n1 g* j2 M: h8 ATechnical support and troubleshooting of client software implementations and customer issues or problems.% h6 V+ ~. S$ M
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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4 D, l# O- S3 g, j3 ?# m$ B+ nRequirements:
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way4 z! `) { n. a [4 W8 F. S
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- Ability to communicate in an effective and constructive manner with customers or potential customers3 l' h) j) }" f& \& n- l. o
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- Previous software support experience is an asset. F Q O! `6 g& y' n
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- Post-secondary education is an asset1 g; V8 }% E- h
. R1 V, q' G- ^% V' r1 Y) H- h- Intermediate knowledge of database and web-based software is recommended
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) s" Z$ v' A! b( C- Z" I- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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