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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
2 y' c8 x- e- E& ]有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢3 g3 m% ~1 X4 @
: C: ?% C2 I- f8 R- ]# c$ e6 bResponsibilities include:) {, R8 b/ p p# a! ?/ W0 V
4 y! I; u7 m; }Working closely with marketing, sales and programmers to facilitate customer system integration.
: G8 z5 v; o' W0 uWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.$ e1 m: P: R7 S, p
Technical support and troubleshooting of client software implementations and customer issues or problems.( o( A1 g1 ?1 W$ c
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:- M6 w/ c, p( L y0 _9 k
2 |. C! C# w$ [) G6 M) y ?- Advanced computer and technical knowledge0 A3 G6 y: ]& @ i
- c3 a+ J6 b9 ~) D; V, W& N6 s8 F# v- Ability to solve complex problems in an efficient way
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& _7 z: z& U# {( |8 A) d5 {- Ability to communicate in an effective and constructive manner with customers or potential customers) q$ h! [ _2 O+ Y+ I
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- Previous software support experience is an asset
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended- z0 x% ^7 S1 B
3 q8 x ?) N* e3 [1 ]1 b) L6 H4 T- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended9 M) w- B+ E/ ?- t" ]
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