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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
: A5 h1 q1 S" g3 a& i) c有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢4 H9 F* y& o* L3 V: { v- d6 u
7 F6 }# W9 c' ~. a) c7 }Responsibilities include:
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# \: O# A* O- S( P, Q: ]/ KWorking closely with marketing, sales and programmers to facilitate customer system integration.* n* B4 n# B& U7 a$ p$ o
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.' y* R& i: V# ]' n/ _6 o
Technical support and troubleshooting of client software implementations and customer issues or problems.7 ~7 {8 q. |* R8 J- S
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.. K, [: A* h9 P2 V+ t9 s5 [
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Requirements:+ s s: O3 v7 F8 x% {$ ~: P3 Q
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- Advanced computer and technical knowledge
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9 q- H( G, e$ O* `) d" w- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers, M. x: }6 I( }+ J* V6 o. u! {* y/ ]
% T3 q3 G5 T* E$ F+ ^- Previous software support experience is an asset& e2 e, B* e- _- z
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- Post-secondary education is an asset- \7 j* w4 ~! L v- @. ]
, A' @/ u5 J& [" J) _- Intermediate knowledge of database and web-based software is recommended( B; S" y1 s6 _9 I! E" i# M
% @6 D0 H, L- g; `$ [- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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