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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
5 X2 H- p% G, ?9 _: K9 Q有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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) J. v4 N% _! p, `! VResponsibilities include:+ D- H& o( |1 q1 m
1 v# E6 O. f! h7 n; |+ XWorking closely with marketing, sales and programmers to facilitate customer system integration.
) l T3 X- g9 b, e) ~Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
! D; l! z3 q8 Q ~Technical support and troubleshooting of client software implementations and customer issues or problems.8 V P$ ^9 V5 Y6 t7 a0 ]$ ?% c5 p6 V* f9 a
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.) l4 V) D& U, C% N' d ~
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Requirements:
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- Advanced computer and technical knowledge& @* B/ L: d w. c% B/ s! r
2 p- O; o/ e) @8 `- Ability to solve complex problems in an efficient way& _6 S3 F" P6 n$ w5 C
+ a8 [6 M% C! `( h! |6 S. o- Ability to communicate in an effective and constructive manner with customers or potential customers8 P0 |! m, `; u1 I- F
, u: ^9 a' a! q- Previous software support experience is an asset
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+ ~- m5 N% q; Y6 h- {. q- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended! K! a; j: c- O7 _+ g/ R" R2 Z
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended" L6 h R: o: z
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