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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
( ~. ~$ i0 `2 E( m& L3 y有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢% z$ |/ g1 S6 ]; K6 v
- \; x% s8 E! R/ }3 M+ ?; AResponsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
# M! {# G" K$ G: vWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
/ _& ]5 K. V- h3 ZTechnical support and troubleshooting of client software implementations and customer issues or problems.# O2 e9 I Q7 ]& j4 f2 D
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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& A0 X' e$ ]& Q, n) r8 R0 s( gRequirements:" m4 d: X" z* F" T9 Y
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way+ n/ u/ C8 g! n2 V
* [# |8 E9 _! ?; p* _1 L- Ability to communicate in an effective and constructive manner with customers or potential customers2 j w! Q1 V- M/ Y
$ `( C; T2 A7 F& O- Previous software support experience is an asset" F" D, d, B, o) ^% X# u
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- Post-secondary education is an asset- s0 P& p: t! c! C5 N+ J- F2 p
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- Intermediate knowledge of database and web-based software is recommended
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3 [$ `$ j0 y7 h( |! l- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended3 Y% a! W# R3 j: I+ b
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