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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
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Responsibilities include:1 H; r3 d3 h+ \" ?8 U" M7 }: h
: }; c g2 V" TWorking closely with marketing, sales and programmers to facilitate customer system integration.% `: H2 \* J- B
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
" q, i* O& {. D \- P# x$ @, |Technical support and troubleshooting of client software implementations and customer issues or problems.% I7 |2 R4 l+ }$ n' }
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.: ]5 K; N# ]6 J- U: r1 Y% o
4 I# m# l. m! s* N" J1 {Requirements:
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6 _$ L5 c4 T/ ?- Advanced computer and technical knowledge1 }" z* X0 n5 z/ D# E
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- Ability to solve complex problems in an efficient way
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8 F7 e2 s3 L) N6 i- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset
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: U! q3 Y, i1 x* K. D u- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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