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[招聘信息] ArcSset招聘technical support

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鲜花(3) 鸡蛋(0)
发表于 2013-9-11 11:32 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net) L2 U, x5 H1 \$ l
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢$ U; c' t6 S' g
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Responsibilities include:0 `3 F$ U9 K9 I

0 p: R$ j9 \' ~- R" b2 TWorking closely with marketing, sales and programmers to facilitate customer system integration.
  e+ j! {& Z( Q  s$ r: C5 U! N! _* S7 xWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
0 m0 {7 j; h* U4 ]Technical support and troubleshooting of client software implementations and customer issues or problems.& s1 n+ K' _3 W( R
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.- [1 r- u" n; ~* Q
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Requirements:
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. t7 U' t$ S% S" O" Y-         Advanced computer and technical knowledge7 p8 n  v5 S  S* `1 r) Y# v# L

5 q( m7 u, F8 N, K- L% A( i+ I-         Ability to solve complex problems in an efficient way
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0 P7 e0 z& _9 A! [) `" n-         Ability to communicate in an effective and constructive manner with customers or potential customers9 z2 \; ~9 r; x! w% @6 _, f/ M& G2 w, ~
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-         Previous software support experience is an asset; k) n8 E* n# Z
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-         Post-secondary education is an asset
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& ]3 W+ w2 a" y! \-         Intermediate knowledge of database and web-based software is recommended
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5 _2 F. K- R% Q3 z. p( g-         Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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鲜花(3) 鸡蛋(0)
 楼主| 发表于 2013-9-12 10:09 | 显示全部楼层
继续招聘
鲜花(1) 鸡蛋(0)
发表于 2013-9-12 10:32 | 显示全部楼层
yoshi 发表于 2013-9-12 11:09
& p- g/ A3 b  ]# {! C继续招聘

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