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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
, i9 U, t9 o. g有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢9 X0 Z9 r- W7 l7 L
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Responsibilities include:/ s+ E _5 Q' p9 k/ J5 J
9 Q. L8 u8 o4 ?+ B1 EWorking closely with marketing, sales and programmers to facilitate customer system integration.
; R0 C1 k: @9 h- Q9 r0 ] r; LWorking in close contact with customers and establishing relationships, providing personalized support and problem solving./ J* b: e4 ~; w& Q# p
Technical support and troubleshooting of client software implementations and customer issues or problems.
) T8 r2 l& z7 i% z3 V2 V/ T4 fCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:8 p4 h' V4 L% J5 D/ S( R
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- Advanced computer and technical knowledge
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" c& Z* `5 g4 x& Q2 D- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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% N4 @! I, G/ m8 f+ K- Previous software support experience is an asset: H6 x: ^5 _5 K e3 X. S6 ?' Z* h
3 D W4 F: A7 a. W4 Q) K& S/ _' C' \- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended2 |7 x/ W( |( e: p6 G% F. q% N3 y
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended# y+ L; c' b2 b$ ]$ w% Z: n: y
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发表于 2013-9-11 11:32
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