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Key Responsibilities:
" p x& W3 l8 ~! H• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
2 _7 e" K8 d- D/ }: J5 l• Post advertisement
, Y7 I: s1 J- E6 V7 K) }, l• Answer phone calls, and respond to email and walk-in rental enquiries.
6 ~% D4 A0 B! [' L$ Q• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.5 W q: J" r- s
• Schedule and complete suite/house showings with prospective residents.
. }* F" z3 o( u' \# |• Enter and set-up guests and new residents in a database.7 U/ o4 U: x! n: N6 N H3 R" a: B
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.4 l9 ?. Y3 n a+ f& P
• Schedule and complete move-in and move-out inspections with residents.
) o; h+ Z0 ?1 h0 |• Perform route inspections as required.
2 C1 S, o' ~) H" `0 w1 \• Assist the Property Manager in administrative tasks as required (security deposits, leases).! ?9 J# V l5 M% J# L" o
• Ensure compliance with the Residential Tenancies Act in all procedures.! g& E. @, j1 R6 t. d8 O3 o
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.$ L: B7 r. A' |% m! h: V1 w
• Ensure local, provincial and federal laws and regulations are being observed within the community.
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3 b& ]8 l, i0 r2 N0 v) sRequired Skills & Abilities:! Y1 s6 S, g1 h8 C. u& u
• High school graduate; Post-secondary education is an asset+ z' z9 A" Z5 f
• Two years relevant experience in sales, leasing and/or customer service is preferred" E5 r7 @+ M& U8 f
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)5 ^ }% R: n6 j7 }/ V6 q" }/ E
• Strong interpersonal and organizational skills1 i3 Z, z9 e% K0 K0 D8 {7 d8 T2 U5 J1 J
• Exceptional communication ability, both written and verbal
, e8 E2 K$ \$ l7 C M- w' G• Must have own vehicle and valid driver’s license1 v2 }' G. Z- Z& F, c2 |* o$ @
• Proven customer service and resident relation skills
7 w! k9 f% e6 \6 u( p" ^7 I• Must be flexible and willing to change roles or responsibilities as required$ Q* n6 j& i5 B7 x7 H# h+ M
• Security clearance required upon offer of employment
4 G5 S$ V. I$ s/ ~; @: S• Must possess a sensational customer service philosophy* [4 I3 {2 K1 u4 ^: @, `
• Highly organized, results oriented and ability to work in a multi-functional team environment
, J8 f) h- V6 T0 h! y X, B• WORK AT HOME (Southwest Edmonton only)+ b# \- T; X2 n4 O( m( O. v
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Please email your resume to annagao13@gmail.com6 N- M% e( \3 Q# o9 l/ |/ i$ R
Thanks* }& p& \, U& H( ]
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