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Key Responsibilities:2 }% O ]+ ]; V+ \) O5 n1 C! J8 ^" z
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident. w& [+ \) `# r' Q8 e7 q+ Y
• Post advertisement
* X% y7 l4 [. W" a1 R0 w% F) [• Answer phone calls, and respond to email and walk-in rental enquiries.! v$ ^- b" Z m9 c) A9 Q
• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.7 }; P0 f0 {: P9 S: \! t7 _
• Schedule and complete suite/house showings with prospective residents.3 e p8 G% ?& o* K5 O8 [. G) |4 O
• Enter and set-up guests and new residents in a database.( C* f) ~& A/ \& i8 T! a
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
3 q. A3 a. F8 O. F' }• Schedule and complete move-in and move-out inspections with residents./ P7 _) |. v8 n9 d. `
• Perform route inspections as required.
% a; O5 `% w) y; ?( t, U4 i• Assist the Property Manager in administrative tasks as required (security deposits, leases).
; s3 i" h! k( ?8 i; _& s, N& v• Ensure compliance with the Residential Tenancies Act in all procedures.
: @! Y1 O3 T: C2 i7 m! _• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.
& ?7 N* n* C1 \5 O) a$ {• Ensure local, provincial and federal laws and regulations are being observed within the community.
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/ p: t& B5 p5 T$ @3 _6 pRequired Skills & Abilities:) C$ E& \% u8 W5 F/ N! ^
• High school graduate; Post-secondary education is an asset0 Z5 V% W4 \4 Z. I$ a. u" q* T: O
• Two years relevant experience in sales, leasing and/or customer service is preferred
, D/ n- [' C- X% P" @( @0 v3 i• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
Y! l0 J5 m8 z& p) | e• Strong interpersonal and organizational skills! p% {. |* _2 f( m" k
• Exceptional communication ability, both written and verbal
+ g1 n4 i5 m; \. q( s% w• Must have own vehicle and valid driver’s license
/ l' W7 a, n- x. e" I• Proven customer service and resident relation skills
, g4 l% Y. C2 y1 L• Must be flexible and willing to change roles or responsibilities as required
* r, H8 [2 O" R* ?/ T9 _% R! D# J• Security clearance required upon offer of employment
: u" ]" K" k4 W( \0 T; s* j• Must possess a sensational customer service philosophy8 }: J$ N' D2 `" Z. V. t2 i" h* l
• Highly organized, results oriented and ability to work in a multi-functional team environment1 K) r! d8 c/ K; ~7 ]; v7 F8 m' w
• WORK AT HOME (Southwest Edmonton only)) O8 [0 I% @! x: a0 y" j
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Please email your resume to annagao13@gmail.com
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