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REPORTS TO: Reports directly to the Operations Manager; {) P ]5 F y* ~ m1 c. b; r
POSITION HOURS: 8AM – 5PM
# m! {& h- k- y, f6 a7 yEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
5 T$ d, b, M9 H* ^. F' r2 iLOCATION: EDMONTON, ALBERTA, CANADA
2 B* H% S) r5 [) f( MDURATION: CONTRACT OR PERMANENT
6 R! }+ `! w( k1 w: p# n2 dSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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RESPONSIBILITIES FOR THIS POSITION:6 L8 ]% n+ L2 J$ p$ J1 H6 ^
• Provide tier 2-3 support for network issues for technologies such as but not limited to:
% U8 n S$ d( K$ r# \: X# N o Microsoft Windows NT 4.0, 2000, XP, 20032 p2 h0 C b5 f
o Microsoft Exchange 5.5, 2000, 20035 t R( H! ^8 L5 I( Z
o Microsoft SQL Server 7, 2000, n* N3 S7 W- r! N" X- Q- z
o Microsoft SMS 2, 2003) @8 j; H' f9 f2 \/ S
o Microsoft Operations Manager m, F$ t6 x( f2 A- K+ b; j/ E
o VMWare Virtual Server solutions
6 L; C" }# y( v o Linux based operating systems
3 v6 p( \- ^4 }* b; h& q o Sun Solaris operating systems
. x' t& E: c+ e: W; i3 h z o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience& K/ ~, e% y+ Y
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
& e/ |! g/ L+ f. W; w# N& K• Proper and detailed documentation of all support and project related calls
- |# Y; O" p, x; J1 D% Y I' L9 ]• Administration, architecting, and technical support experience on the Microsoft Windows1 x, T% T. E0 Q- `* w. z3 n7 t
platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft
8 f! [5 A4 E: W9 N5 d2 pSMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc./ Y: H( k& c" R' @0 u6 |$ \" H8 t
• Advanced Cisco routing and switching and/or firewall configurations! {4 C6 ^9 g: Q* I, y
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SKILL REQUIREMENTS FOR THIS POSITION:
! K2 I& \9 j7 T. i" L• 5 – 8 years hands-on IT experience) R ?' T% ]* O
• Excellent written and verbal skills
. \* l: Q- ], H/ p2 Q) c. b• Ability to work in a team environment
) O" R0 A) {# o' }- @- ]9 L• Excellent organization skills with detail AND accuracy9 q* D! n/ x5 T/ a2 [. V& y
• Excellent documentation skills with detail AND accuracy
! i: ?. V" M) L' ?4 n; U• Certification should include some or all of the following:% U" S4 F* } C0 ^" {
o Cisco Certified Design Professional (CCDP)- P6 a H# B# `% a P+ q1 y
o Cisco Certified Network Professional (CCNP)
1 _3 N, Y9 n! U' u. C! Q: I o Cisco Certified Internetworking Professional (CCIP)
: X9 I; Y2 U8 S1 s& T' Y( z2 ~ o Cisco Certified Security Professional (CCSP)
) I0 w+ c* l$ s5 p( }( ~- A o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
; A c) s* T) H: {; x- M2 H o Citrix Certified Enterprise Administrator (CCEA)0 S8 ?+ V( o P, o6 S! I: `1 V* [& d
o Any other professional certification designations are a bonus, c4 q7 }1 E/ b# ]. q2 `
• Ability to multi-task and manage multiple medium sized projects
U) _" F6 z2 K q3 O2 ]! m) p• Ability to understand and deliver high quality customer service- I0 ?1 B. t. q4 g. B1 p7 I; r
• Advanced TCP/IP and internetworking protocol knowledge
% N& E; C" [; G5 l+ i6 t5 R) {( ?) o6 m• Experience in IT operations and an actively contributing team member in project based work: k# I4 [; |! I% F2 t/ g
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory./ h7 O& @8 e) m) ~ D3 [
• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 20056 p& l1 h7 V# j3 Q. U
• Have 4+ years of network design experience
. m2 B! ?2 w: D8 y4 K+ u, Q• Have led medium to large sized projects$ J6 ^; ]1 Y/ @9 m! E- f- g
• A valid Alberta driver’s license is mandatory, s& G6 Z6 R5 Y7 h6 u) K/ `9 z
• Clean enhanced criminal record abstract
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# c- K, s+ @0 }% k# t7 q RBring your knowledge and expertise to our team and contribute significantly to our fast growing
; d. V# l, C/ u: Xcompany. Solid career advancement opportunities and superior benefits are some of the other
$ S$ i8 \( O9 w6 Fadvantages you'll find at Nirix Technology.
* W5 ]: V3 n5 Y( X& GA career should be more than just work. Join Nirix Technology and make a difference.
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Please send all resumes to hr@nirix.com. |
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