Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

1 T9 f3 }  q$ b: _9 S2 i6 H# eType: Full Time

4 |* I7 c; g) _( \Company Address:
8 [7 }0 `* l% @  A/ @8 L/ W% t8 G
HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
9 T" S6 a, w8 Z
Job Description

Requirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
+ z. K0 A+ Z- a- u& I3 [- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
2 R+ c9 d$ o. ?$ B, f- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
* I; x* m1 r5 A+ y" i: f! `. p- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
3 e; x" |% }/ S# Z7 x" ~7 N3 X- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- M- o! g) b& z( [- Bilingual in Mandarin and English is required

) F% g8 b' h6 `7 QJob Duties:
+ ^8 p" c- |7 e8 n: a: ~' J! A
3 e* f  h" t2 ^( kI.        Order Related
$ M1 M  f5 _+ t8 [
" ?% {+ [/ Z# S' k; F6 V- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
$ U' B- s1 c7 x- Charge Credit Card to approve payment
: |+ u& ~; H# {! `. o- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
$ f/ L# X9 L; L: d4 N! ]/ e7 i- Follow up and report about order status
$ G1 t; U' u# L- U6 ?- Ensuring the safe and timely pick-up and delivery of shipments.
/ R. Z& n! B0 w& m7 U! I- Monitoring shipments, costs, timelines, and productivity.
% w' P2 d$ U) @, G% B( ~- Addressing and resolving shipment and inventory issues independently
+ E# ]" t/ P. \& l% e, T8 \- Submit ASN and invoice on Customer Portal in Time Manner.
+ V: _& G- y" `' _9 n5 _5 v  l- Submit weekly inventory update on assigned Portal
6 o8 P9 V( W8 z0 J4 b' s- Point of contact with warehouse for all related matters
; F" }' D" E+ A% `( H- Point of contact with Factory in China
( R3 N* W0 C8 x1 v0 d8 Z) c' k7 l- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
# B6 j2 c: }: g- Q$ v' x. K8 l5 G- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
  v0 O$ m3 S2 K7 f6 q8 N
6 q$ @  I0 s" o- pII.        Logistic:
. |7 B7 e( D7 J4 @9 H5 x+ T
- Organizing and managing inventory, storage, and transportation.
4 b4 \" [' U8 J- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
9 r3 L: G1 K, a) Z: Y0 W, Z' ?- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
' W3 x! |* s1 h7 w& @; r# x1 {6 C- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
: L' v# Q) O7 S  L9 ~; ~( r- Identify best cost effective procedure of transportation.

III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
. o4 I7 Z  |& u" z. s! J- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
# J. o0 }6 w% n5 R/ l- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
* O- P1 B$ X# E( H, [. b- Update system with Shipping information at order level
, I9 R6 c4 z1 f- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

- M$ g! H2 @2 f# }9 w1 tPlease submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up