Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

* I1 x+ ~6 \* I* Y9 ?: PType: Full Time

Company Address:
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3 s9 ?6 p, q( R8 n) ^9 ]HaPe International Inc
/ P  g# f- h! j4 K7 z, h6 V199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description

Requirements:

0 v& |+ `, F4 B& U- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
. l! e' F6 n+ L$ M- Thinking and working logistically,  responsibly, independently, accurately and timely.
/ J8 Z/ w( e8 v- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
, ]1 _" l6 a, z' g+ V7 E- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
3 J' m7 ^" `. H# V# m. O- Bilingual in Mandarin and English is required

Job Duties:
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I.        Order Related
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- Check order Accuracy in time manner
& Z: q1 \9 n- z3 ]8 i/ g' O6 Z- Order Acknowledge by email
; _' ]" j1 T" ]! @: Z% x, J, r* |- Order Checking according to guideline
2 z* W/ T: J& i! T2 H3 b' L- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
" O+ U, |- A$ k3 z& c* q$ h! U6 Y- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
/ @+ M% b( `6 d- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
9 `, ~( t! [$ U# `- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
$ h5 q! l( ^$ P* Y8 X' [, ?: b- Communicate with warehouse for shipment shortage
6 j% G' \$ X( D) M  U  z1 R3 _- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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II.        Logistic:
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! l4 i' o$ v8 ]3 X: B8 l7 p- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
1 a+ D4 m& E0 x# U- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
2 n0 e3 u  `4 i. n' N/ a, w- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- ~, {8 A. l) J' i3 J  Q- Investigate alternative distribution processes effectiveness for definite customers as required.
4 q% C8 a. }9 Q2 I- J. C- Identify sensitive clients and interact special customer requirements with carriers.
* z; H, G# l$ s# o% y1 A- Develop and present status reports to improve and supervise logistics order performance.
3 ]6 P; n9 J( _4 C' Y# S* l- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

$ a) e, f1 C1 M# P- Respond to customer & Internal team’s inquiries and ability to solve problems
, J, [% {# _! T; Y+ r0 P- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
6 y- A9 p, V' c- W3 }- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
0 S! M) g3 }3 J% I- f- Assist Auditing’s request for Order Processing related procedures
4 l' h9 F  I: M) [" u4 B' E- Customer Service and other duties as required.

4 E% T9 U3 _" v8 W) g' jPlease submit your resume to info@hapetoys.com, thank you!

33118188

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