Hape International Inc.

33118188

6 H2 k. @) q1 e% Z* G5 \) `Position: Hape Order Processing & Logistic & Inventory Coordinator
8 f% d) v% }1 U
Type: Full Time

3 c* N! s7 `% y4 TCompany Address:

$ g/ f! T7 W8 v' E3 y$ \/ OHaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8

Job Description
1 _4 E7 ]( f0 J. o
Requirements:

- Carefulness and Accuracy about data checking and data entry.
& Y( x$ z/ c9 t  i- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
4 f& C2 o# `1 P5 Y) ^( K# [9 P" K- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- A; z! |# i( a% c- Bilingual in Mandarin and English is required

Job Duties:

I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
" R! y: n0 `  l" u/ f- Order Checking according to guideline
9 _3 c* Q5 d( E; N- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
. u2 y1 C2 \+ c7 L9 K: H& p- Follow up and report about order status
8 s  P/ i0 N6 R4 J" o3 S; `2 ?5 n- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
; p" K6 A4 v1 P% @% z' Q+ t- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
6 _% u5 p) A9 `: T- Submit weekly inventory update on assigned Portal
9 k; D1 w/ L) |. h7 w- o; I- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

& s# H6 A/ `" |! l3 R2 i9 JII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
1 r4 z! B& Q" C! v* F. U' K- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
/ ?2 ~" y4 ~- S' R" T- Collect scorecard metrics and ensure to persuade changes with suppliers.
) a! x$ x+ j; h1 _4 q  e) V# }8 z- Investigate alternative distribution processes effectiveness for definite customers as required.
  K8 D) S8 a9 ^, G% Y# E- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

III.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
" b5 o  T3 k5 U6 y+ F8 P% g- Work out Weekly Sales Report
  f  T3 Y9 [/ z  Z# T9 t- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
1 x( J. c. f/ X; h6 L& z- Customer Service and other duties as required.

6 ~9 ?6 S) B  H0 JPlease submit your resume to info@hapetoys.com, thank you!

33118188

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