Hape International Inc.

33118188

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# u0 I' ]! O* A+ iPosition: Hape Order Processing & Logistic & Inventory Coordinator

Type: Full Time

Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
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Job Description

2 ?+ y. ~' ~$ T+ A0 Y2 I) bRequirements:
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$ R; h; f: v2 X- Carefulness and Accuracy about data checking and data entry.
2 q: Q1 O. A$ [: ]% i/ L- Attendance is key factor
% f, v/ t1 j% j: w& ?0 K* D- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
4 X, K. S- Q) C- P% T& q; B- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
8 ~3 z( g$ Z: p) h" O1 ^& I- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
& i( F( F2 q- h$ f7 \- Overtime may be require during Oct – Dec busy season.
' q. j+ I* M/ P" L- Bilingual in Mandarin and English is required
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Job Duties:
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5 G7 U4 f% Z- O+ ?" {, [I.        Order Related
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# k3 c* D: q$ k: J3 w/ R' I- Check order Accuracy in time manner
- d. m3 u5 W: G( J. Z- Order Acknowledge by email
  x/ }4 D9 v" N6 r5 k7 W- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
' E/ R1 n9 W! P+ d- Charge Credit Card to approve payment
6 e1 L) I2 Y4 I1 s! n* o- Send orders to warehouse to process
9 G& r( Y% z& Y8 K& p, n8 ?5 _- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
1 C5 c- f% q1 |5 W  q- Monitoring shipments, costs, timelines, and productivity.
! [) c) S6 T) x' F. K6 p" R. n- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
; K! v; b& f0 A+ M- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
0 E' k& \  }4 ~1 ]" y( l. o- Communicate with warehouse for shipment shortage
# G6 F, S% x+ \1 a" H- H7 t/ w- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required

II.        Logistic:

- Organizing and managing inventory, storage, and transportation.
+ `' `  C8 }2 M, E! M" c- Analyzing and optimizing logistical procedures
( _# C; i5 ], j6 @, I# r8 Z- P. n- Recommend most efficient means of transportation needs and procedures.
0 H/ L; W% D7 e: P( U: C7 Z- Support monthly summary of transporter scorecard reports along with tracking metrics.
' L; Z; b" g" w; V* G( c- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
& d+ X5 v" ~. w5 m- Collect scorecard metrics and ensure to persuade changes with suppliers.
+ ]7 {8 c. X& R+ n4 H! C- Investigate alternative distribution processes effectiveness for definite customers as required.
& g- y4 M1 b3 T- Identify sensitive clients and interact special customer requirements with carriers.
6 P. R1 I4 i9 w' z2 Y- Develop and present status reports to improve and supervise logistics order performance.
- Instruct carrier agents and supervise for ample action and results concerning transportation.
7 @  I, \6 ~* e% t( `% t3 k7 `8 Z- Identify best cost effective procedure of transportation.
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9 ~- l9 i8 U5 t4 ]% ?# Z' ?" u7 fIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
: H- k* \! j7 b7 @+ W& J) x2 V- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
/ _3 ]& [" b2 m- _, b/ m# z- S  I- Work out Sales or Inventory related Reports on Monthly Basis or others as required
! T* d3 {3 n( i- Z9 u# c- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- N) ^) L5 r& X- Update system with Shipping information at order level
& A# j( q) y8 ]: v3 D' w. r- Assist Auditing’s request for Order Processing related procedures
( b/ }6 q$ }$ t  F" R4 o& m% q  l- Customer Service and other duties as required.
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3 d( z0 e# q0 u: F) \Please submit your resume to info@hapetoys.com, thank you!

33118188

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