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本帖最后由 33118188 于 2020-1-15 10:24 编辑 ( s, K3 B! J; c- y6 A# s' l5 e
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Position: Hape Order Processing & Logistic & Inventory Coordinator * w% j p+ K& K% L+ p
' R' g9 M" r: r- RType: Full Time& C8 P- b2 x/ G8 j1 J/ F7 z' l
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Company Address:; A; X A+ [4 P) I$ p7 y! T- O" X. j
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HaPe International Inc
0 e1 [$ s, N/ t/ P199 Pembina Road – 2nd Floor
; p% N9 ]$ a4 |% iSherwood Park, AB
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" Q) H6 n& j/ ]. bJob Description4 [" w3 i9 D# H/ N1 S, V
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Requirements:
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- Carefulness and Accuracy about data checking and data entry.7 L* m* i/ l: e' K
- Attendance is key factor1 v! a' l( W% c5 m0 X
- Must be detail oriented with the ability to multi-task and strong time management skills
; Y8 o. C/ H9 T' i- Thinking and working logistically, responsibly, independently, accurately and timely.
9 }* T a. f$ b8 ^# {$ }" C8 R# ?- Excellent written and verbal communication skills.- v7 H2 H: c4 c# g9 d8 y
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
, D" h% T' S m( l5 O* N- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
* o+ O" b4 H# T: u- Could handle high pressure work and cold calls.
# o' u! G: P5 y7 l- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)1 c* f$ y1 n0 \" i, v' k+ l3 r& F9 E
- Overtime may be require during Oct – Dec busy season.
. E7 n" ?# T/ \( ~+ }- Bilingual in Mandarin and English is required
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: e0 _7 H4 q: n2 }Job Duties:
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3 |: p5 T* J& FI. Order Related' s( ^; [4 M7 V, l" l
% c3 s1 {( T8 X9 }- Check order Accuracy in time manner3 l9 `4 Q' g& M+ B( o
- Order Acknowledge by email
' ]; L6 t. n m! M- Order Checking according to guideline( G9 a% D: L0 A/ T: p
- Order/Data entry Accuracy in time manner
+ p5 }3 c8 A* F. k3 l- Charge Credit Card to approve payment
) K, [( w/ q+ m2 \1 }- Send orders to warehouse to process
0 }3 ` N0 H5 ?6 y4 ?$ |. k- Communicate with warehouse if there is any special request or Inventory Shortage; z# U4 h+ q3 b+ F% N
- Follow up and report about order status
1 { I" Y( W2 b, @- Ensuring the safe and timely pick-up and delivery of shipments.
! a% K3 A% J) b7 ]0 X- Monitoring shipments, costs, timelines, and productivity.
4 W J. l: _2 F/ m- Addressing and resolving shipment and inventory issues independently
( \$ [9 [: o1 v. x+ c- Submit ASN and invoice on Customer Portal in Time Manner.$ F4 G+ R) ?% E# t" a2 v
- Submit weekly inventory update on assigned Portal8 g& p2 u- A+ _( y+ d5 I x9 Q
- Point of contact with warehouse for all related matters
5 ]# q2 h" a: f' S- Point of contact with Factory in China
8 X" Q1 S. r9 d6 i$ l9 g# l. C* v- Check Customer credit and fill backorders accordingly % s4 D, q# m$ o; v4 @8 E/ v
- Communicate with warehouse for shipment shortage; E5 B* b" |# R. g
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with account representative% h# ~" i* r6 e1 _. A# P
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
9 @. m/ o8 X$ H8 G- EDI accounts related work and others as required
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II. Logistic:
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- Organizing and managing inventory, storage, and transportation.
8 P: \ \- K3 @- i) K. a2 K- Analyzing and optimizing logistical procedures
# H) ?- X* k; G7 a/ B- R- Recommend most efficient means of transportation needs and procedures.
1 v( H, a- t- e: P; i- Support monthly summary of transporter scorecard reports along with tracking metrics.( O% g2 P! J+ h' I1 O) s# O4 L: u
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities." d3 i. t9 l) y, x; ?. i" ?' v2 {
- Collect scorecard metrics and ensure to persuade changes with suppliers.7 m, e5 x1 R& v3 }# T
- Investigate alternative distribution processes effectiveness for definite customers as required.8 s: h$ x7 u' O) F+ N
- Identify sensitive clients and interact special customer requirements with carriers.2 n# @% F* k- H6 ?( l+ m) x
- Develop and present status reports to improve and supervise logistics order performance.; t" u/ s) G3 c* @7 D
- Instruct carrier agents and supervise for ample action and results concerning transportation.1 V7 t. K. W8 v0 m8 t N! T
- Identify best cost effective procedure of transportation.3 D8 L) o9 R }2 w) D
2 J7 Q J& ^/ h; p/ n' FIII. Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
, B: P E6 m" L- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner + r" z2 }+ s2 T) C, ]& \: B
- Work out Sales or Inventory related Reports on Monthly Basis or others as required/ \' m! h1 o9 u3 f0 { ^! i
- Work out Weekly Sales Report& \- Y5 n) X8 W4 B9 v/ _
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
4 Q. I j, x" a) R- Update system with Shipping information at order level
( O: z+ Q, n+ R" n: m- Assist Auditing’s request for Order Processing related procedures
1 T) y. I1 V) ]/ p- u: _+ c- Customer Service and other duties as required.7 W0 ?! `; b. ]# z& b
5 a/ T$ M; T& Y' |4 q& [Please submit your resume to info@hapetoys.com, thank you! |
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发表于 2020-1-15 11:07
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