Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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/ `4 }5 v6 H# l% J' Y4 G( s- `Type: Full Time
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9 a1 d1 X. `# ^. f# l2 K, ^, }Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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Job Description
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Requirements:

, N: f) Q( u1 u! E- J% k- Carefulness and Accuracy about data checking and data entry.
0 Y  z6 s) n: F- Attendance is key factor
) ~  x1 s& ^6 r' _2 \6 s- Must be detail oriented with the ability to multi-task and strong time management skills
8 f' m! m( T9 f$ N8 f- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
* g7 I/ v, t2 A- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
+ U) `4 M$ m. S! d+ N- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
9 o/ z2 ~" Y0 J+ [6 p+ x0 g& D- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
; x, H9 `  r9 A3 X/ c- Overtime may be require during Oct – Dec busy season.
7 b' Q1 C$ ]  w# J) t7 \- Bilingual in Mandarin and English is required

Job Duties:

" o" O5 `4 P$ y" h' ?8 ^9 U2 o) aI.        Order Related
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3 Y- J7 Q& W1 g) S4 `5 I2 f- Check order Accuracy in time manner
9 W; ]9 M8 R: W  K/ Z- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
& k4 O4 ~7 Z, ?( c9 Z- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
, w( r# w/ z: y; J- Submit ASN and invoice on Customer Portal in Time Manner.
- e% H  K# Y$ P' o! p$ g- Submit weekly inventory update on assigned Portal
1 j0 T; G" A" B' W4 x- Point of contact with warehouse for all related matters
- h9 c) P7 a8 S* n1 ^( j& {- Point of contact with Factory in China
6 z) z' j/ w' v& o- M7 l# [- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
" A5 c  `6 ~9 o- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
% B# _6 V# J9 H3 x& d- EDI accounts related work and others as required
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2 O3 A# e! q/ Q0 x3 lII.        Logistic:

- Organizing and managing inventory, storage, and transportation.
8 ?+ t( A% P8 k6 i9 N* d- Analyzing and optimizing logistical procedures
9 _, [7 ?, W3 `- N: g" q1 t- Recommend most efficient means of transportation needs and procedures.
; T& K& t7 f) U! I; k& g- Support monthly summary of transporter scorecard reports along with tracking metrics.
! |6 w$ J/ Y  X5 M" A, A8 {0 u- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
* h7 l$ U, L3 p: E  @' \! u& e- Collect scorecard metrics and ensure to persuade changes with suppliers.
8 }: F( M# `) Y5 d* y- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
9 P4 L( {) I" \- n% \9 R3 [- Develop and present status reports to improve and supervise logistics order performance.
. t1 W: E4 M$ t0 a! z/ U- Instruct carrier agents and supervise for ample action and results concerning transportation.
7 c- I; `) S1 T9 ?8 m. N" _( L9 t7 ]- Identify best cost effective procedure of transportation.

, H/ |& d1 m9 l: K2 t9 ]III.        Others:
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+ e3 q8 J: C( |: x# s6 m2 T6 n- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
3 k9 t" }+ m$ w0 N- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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" i' l& Z3 e, SPlease submit your resume to info@hapetoys.com, thank you!

33118188

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