Hape International Inc.

33118188

5 [! R" ^! E% _7 ]6 f+ s5 ^7 o2 r
Position: Hape Order Processing & Logistic & Inventory Coordinator
) J; I. y; x2 f
& c9 r& k, D6 e- ~- n5 ?Type: Full Time
0 M0 l9 h9 N& V, E4 R( b' M* I" R! f
/ r& [4 a" O% m( x1 ?Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
3 {. P2 B, m2 ]$ OSherwood Park, AB
7 f1 O6 Q* E2 e- ]- c  c' bT8H 2W8
+ |& z- S& j3 A: j
Job Description

Requirements:

- Carefulness and Accuracy about data checking and data entry.
% y' W+ O/ g0 m) t: m- I# j( D+ Q) Q- Attendance is key factor
$ [0 m/ F: Y; a" {- Must be detail oriented with the ability to multi-task and strong time management skills
8 E6 |" r9 |. p/ M" S; C- Thinking and working logistically,  responsibly, independently, accurately and timely.
( Z0 b& a1 ^% H0 f) }# t! q- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
7 |' @# k5 T1 s5 L( ]- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
: ^4 _$ ?* G4 I5 @* C; o- Could handle high pressure work and cold calls.
8 B$ Q4 U7 {# z$ E0 q% @2 x; Z- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
* g" ~* g3 O6 T6 R( v  \- Bilingual in Mandarin and English is required
' G4 A- E. T% [0 e6 L7 @
+ B; q, o& G# h! [/ qJob Duties:

% Q1 o3 |! ~8 h1 C$ Y1 jI.        Order Related
6 g+ v, Q5 N. [5 d
; g  h/ h9 f7 @" O- Check order Accuracy in time manner
& e2 w! Z% R* N5 Z% W- Order Acknowledge by email
  j. {# s3 Z! n. f- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
0 \) n0 C1 _% q" v1 G- Send orders to warehouse to process
) N# K6 l; v: W9 h( [/ D- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
3 f- P5 z5 e+ g% p) U; T- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
* o$ q( A9 c: b: \0 h: K* Q" N- Addressing and resolving shipment and inventory issues independently
% c4 G* e, K4 B+ H. w4 _- Submit ASN and invoice on Customer Portal in Time Manner.
3 m9 U7 `2 U' X1 ?! P8 S- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
# p' K0 q# P# B+ F5 U- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
1 Y4 X  a0 E$ @9 m5 j
% j# W+ c( y! b6 t, P' l- ^II.        Logistic:
' F) a8 W! \7 s- a2 I
- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
! E: y- V! o/ `& {- k- Support monthly summary of transporter scorecard reports along with tracking metrics.
5 a7 x: S% {$ |! M0 W- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
9 d* l! T2 l# F; V- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
$ H8 V  p" U  f& ^- Instruct carrier agents and supervise for ample action and results concerning transportation.
( R' A. |, p: U- Identify best cost effective procedure of transportation.

3 o& M6 F: N8 [( t7 f/ RIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
/ W, N4 l8 R& ]# e9 p) M. J2 L- Work out Weekly Sales Report
2 K: G& ]0 e6 a, `- _- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
& m+ F/ a, {5 V5 D6 \" x. b: I- Update system with Shipping information at order level
: @' R3 i* ?8 {0 N& {) s- Assist Auditing’s request for Order Processing related procedures
4 \3 c8 i2 z2 U2 K- Customer Service and other duties as required.

Please submit your resume to info@hapetoys.com, thank you!

33118188

Up Up Up