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[招聘信息] Hape International Inc.

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发表于 2020-1-15 11:07 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
本帖最后由 33118188 于 2020-1-15 10:24 编辑 1 U: C( c" i# D5 n. ]! l

! r% }1 B8 _6 ]Position: Hape Order Processing & Logistic & Inventory Coordinator
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. X$ C) w) R! e% B  C! [& K. |Type: Full Time# x, D# R% r+ s' ~1 ~

9 A$ P1 f- \5 TCompany Address:- h5 }) i2 Q" U1 W0 S4 b* H5 h

$ _5 {/ b/ t* I$ I" v* t( {9 SHaPe International Inc2 F! Q$ _+ \3 p. E
199 Pembina Road – 2nd Floor
4 u. S9 e7 c8 kSherwood Park, AB
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Job Description
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Requirements:
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- Carefulness and Accuracy about data checking and data entry.
+ u! u- ?" h9 n* X2 ~- Attendance is key factor2 ^  W( V1 u! q/ z: U7 [) |
- Must be detail oriented with the ability to multi-task and strong time management skills
8 K: W1 u7 }( J- Thinking and working logistically,  responsibly, independently, accurately and timely. * H" X$ U9 h4 w
- Excellent written and verbal communication skills., C8 g1 U  M/ |% e7 k6 n0 J
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
: p+ n8 j/ x. {( k* g- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
; Q$ B2 \6 h$ {- Could handle high pressure work and cold calls.( v* F4 I5 F8 U  K( l) Z" y8 j
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
0 I" Y9 ]* Z! |; E- Overtime may be require during Oct – Dec busy season./ o5 Q, Z* W# T, R# ^, M
- Bilingual in Mandarin and English is required
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! R9 |  F" f' WJob Duties:' _# s6 J1 \3 R
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I.        Order Related
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- Check order Accuracy in time manner
1 ^4 c6 m9 ~! x6 ~) _3 g* n, q  X- Order Acknowledge by email
# ]' w8 A3 x5 R- Order Checking according to guideline8 y0 `+ j+ m% \, _8 I
- Order/Data entry Accuracy in time manner
; H& _+ Y9 m( l$ l- Charge Credit Card to approve payment
0 z/ {( x# z  @+ S* h2 K- Send orders to warehouse to process
2 J6 ]/ e* r9 ]$ b3 k" [) k- d- Communicate with warehouse if there is any special request or Inventory Shortage
6 g  e- M( R4 m1 L; b2 ~- Follow up and report about order status  o: y  |! m' P. ~
- Ensuring the safe and timely pick-up and delivery of shipments./ w2 u0 y; j5 ~6 N
- Monitoring shipments, costs, timelines, and productivity.8 z2 [1 {, w. Q: Y( C
- Addressing and resolving shipment and inventory issues independently1 X( p) X( h6 y# L- @: e3 y
- Submit ASN and invoice on Customer Portal in Time Manner.% {. F* `: t4 |
- Submit weekly inventory update on assigned Portal( J% l, Q+ m# N' Q% y) m
- Point of contact with warehouse for all related matters + |1 v% ^& e  U; b% @2 X
- Point of contact with Factory in China
9 D& k$ @1 `, C8 O1 @, n8 |- Check Customer credit and fill backorders accordingly
. B* D* `; `/ k: W$ n' j- Communicate with warehouse for shipment shortage2 v% O1 ]" l& k: b0 c
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
# L0 c" n- M7 ^0 p, z- [- Submit claim with Fedex or LTL carriers. Follow up from A to Z. 4 v0 w$ e: B0 W! a: J9 u
- EDI accounts related work and others as required
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II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
3 w* U6 N! M8 f3 ?7 Y- Analyzing and optimizing logistical procedures5 Y% O7 E# n* V: s. n
- Recommend most efficient means of transportation needs and procedures.: y  J' Z/ u1 ]8 a
- Support monthly summary of transporter scorecard reports along with tracking metrics.
& B& ~! P' s8 u6 W* r) U4 }- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.) ?" A. w# n1 K7 P' t! a7 P
- Collect scorecard metrics and ensure to persuade changes with suppliers.- V" p( s* f5 p: O7 h3 q3 ], C
- Investigate alternative distribution processes effectiveness for definite customers as required.- C4 y8 d! @: I6 u: ~
- Identify sensitive clients and interact special customer requirements with carriers.3 e& K; j7 C2 e" p) n5 }/ r
- Develop and present status reports to improve and supervise logistics order performance.
' Q, g2 e4 i$ p9 Y5 w1 `- Instruct carrier agents and supervise for ample action and results concerning transportation.3 D' q! j- u. u1 X
- Identify best cost effective procedure of transportation.
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III.        Others:
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; x) N% Y# _2 }. h) H- Respond to customer & Internal team’s inquiries and ability to solve problems
2 O; G2 g' w  c( T9 E& T2 X- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner 4 G; w4 ]3 S7 T  d" q. [) I) B
- Work out Sales or Inventory related Reports on Monthly Basis or others as required7 N9 o5 K% }1 O% X' b% ], D( o8 A
- Work out Weekly Sales Report
2 N6 p' n0 W& d) }2 l6 t* S4 M- Data Analysis on Weekly Sales Through Report for 2-5 key accounts" Y! {6 G$ q3 N9 j% W* U) a
- Update system with Shipping information at order level
" e$ i5 b, }# w. u! X( G: N9 {" N- Assist Auditing’s request for Order Processing related procedures
$ @  d: ?7 d$ G9 T8 H, H- Customer Service and other duties as required.3 }( ^* Q5 b+ B' a( x7 v
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Please submit your resume to info@hapetoys.com, thank you!
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