Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator
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( I" f7 R/ s/ Y( [8 @! \Type: Full Time
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3 H/ o. q7 m1 X7 y0 ICompany Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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' i+ j, N6 V/ s3 FJob Description
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Requirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
' o4 l) e4 v1 x: g% ^# S3 e- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
& w+ I- H0 r5 s/ x# }: a- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
& Z7 A# U+ E1 x( C: @  k% w; \- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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Job Duties:

# n. v% U2 t1 xI.        Order Related

9 k& G8 h" u* H, I3 j7 m! S- Check order Accuracy in time manner
+ g9 ~  ]# e/ Z" L: x1 `- Order Acknowledge by email
- Order Checking according to guideline
0 y6 |7 {0 w1 ]0 ]- Order/Data entry Accuracy in time manner
' ^( J; u. Q5 H9 W% r" {. o- Charge Credit Card to approve payment
- Send orders to warehouse to process
1 }. r9 \) x6 h* ~- X- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
, ^9 C0 i# A5 v8 \- `- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
2 x4 T; j- y( |! y- Submit ASN and invoice on Customer Portal in Time Manner.
6 V# W/ r- f& l$ T- Submit weekly inventory update on assigned Portal
! J- K6 t. L2 B. m3 q% z3 t$ t- Point of contact with warehouse for all related matters
' T" |3 `- e- k4 `# a- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
/ r% R5 [& _9 L( z/ U- Communicate with warehouse for shipment shortage
) J9 y8 B5 Z) D- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
4 }; t2 L8 q3 ?$ }1 O( _- EDI accounts related work and others as required

II.        Logistic:
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4 ?0 S! F5 Z# b- B7 _- Organizing and managing inventory, storage, and transportation.
' ~+ \, f) O7 C' u; o  O% ?- Analyzing and optimizing logistical procedures
% Q8 k! ~7 h! P5 d- Recommend most efficient means of transportation needs and procedures.
& n7 Z1 R" x  y& P! K- Support monthly summary of transporter scorecard reports along with tracking metrics.
0 o( Z' Y* y( v% |( E0 N- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
. G. T1 [+ [1 D5 Y+ z: h/ Z- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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6 m# T% U+ j" U4 j$ F* KIII.        Others:
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- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
( y& E" K8 A6 r2 Y- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
5 {; G, `5 d! ^) i$ F- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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