汇丰银行-Customer Service Representative (12-month contract)

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# ]( B. G( G" e! |; A9 }0 ~- CPosition：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
, Y  t, s5 C, f8 D- v, QLanguage: English
5 ~  X6 Y- l. F- C  X
岗位名称：客服代表
0 A' R+ [4 K2 a6 F% X企业名称：加拿大汇丰银行
. f5 g& |! j2 k$ s- y0 ~工作地点：加拿大多伦多
* b& ]2 [2 \4 I' r6 P+ ]语言要求：英语

How To Apply
4 b8 Q6 \9 a$ k" B8 \. xHSBC only accepts the official application via the following link.
" O5 p" g- ?; d5 h6 T- }  [( ~点击申请-Click here to apply
如何申请
6 }  s8 R& \7 NHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
( k# O2 g( y7 p. u+ w  A0 `不接受电话或者邮件申请，点击以上链接申请。

/ `9 J' n) L- Z3 r1 F$ RKnowledge & Experience / Qualifications:
  s* C/ I; X; ?+ ]% o) u8 X- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
' j/ @0 l7 E6 x) H7 N- Strong communication (verbal and written), customer service, and interpersonal skills.
' l4 O2 b: I* C, q. I( I- b- Ability to learn and operate new software and technology.
' W7 ^0 M' ?5 p4 h: [, l' s- Detailed orientated with good time management and organizational skills.
! ]; t* l, F8 \/ [" j- Ability to multi-task, and work independently.
- Professional appearance and attitude.
3 Q& g9 ^4 r: p1 I$ S- Previous customer service/banking industry experience an asset.
1 I0 I0 m$ e; X1 Y/ B: U- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
) I* z9 Z* }- }- Some experience with conflict resolution required.
, i" a& E9 C, {8 d/ \- Cantonese and Mandarin language skills an asset.