The whole COMPLAIN day in FM....pay attention to each penny !!

karen1009

ISSUE ONE: CRA........."WAIT"

( Q5 I& j5 {2 R9 sIn the early morning,phone CRA to ask "whether university health insurance charge to international student can be counted as expense ?" .THE receiver told me "WAIT,call this number:1-800-959-8281"..Then i phoned it.They took more than 10 minutes to discuss my question,said:"WAIT,this number may help:1-800-267-5177".Then i jumped to another number again.I want to confirm my new address here,they said"why not confirm from the tax center?" i said there is no contact method online(St John's).They said"WAIT"Then came back without any phone number:"it took couples of days.You may check two or three weeks later."I got shock"i mailed them last week."Still the word:"WAIT"............................
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OK,,,,,,,,,,,,,,,,,,,,WAIT....................
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( z+ y' C& h2 n! b" zISSUE TWO:FIDO.......
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( P1 f. f+ ^$ ]0 J. \It is a serious problem that what their customer services said are not the same.Once i moved in and needed to change a new number,they said"NO CHARGE".How ever,i was so angry that "THEY CHARGED ON MY BILL".i phoned them and they modified.MY GOD.

Still now.some customer services said:I am using Edmonton service.But some said i am using Fort Mcmurray.Actually ,before getting the BILL,they did not tell me the fact that there is NO FIDO network provided here.So there is no point that i can benefits from the unlimitted incoming here unless i pay extra fee to enter the ROGER net work.MY GOD.I WILL NEVER TRUST FIDO ANYMORE.

1 K  b2 j, p9 X3 S/ V6 f6 |BE CAREFUL AT EACH PAYMENT FOR CELLPHONES.

- h/ @2 l9 w7 y+ C  d; c# f* ?& K+ BISSUE THREE:UPS
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, ]% Y, Q( A# X& bTODAY I WAIT AT HOME FROM early 9:00 am till 8:00pm for my package delivery fromUPS.However,there is no news from them.This is the reason why i cannot go to BIBIL STUDY.This is the second time i wait for the whole day.

Last week:They phoned me and said"The service hour is 9am to 5pm."Then i waited till almost 5:15pm.Then ran to find friends upstairs,however i got a notice at 6pm when i was back.WHAT THE HELL!I phoned UPS,they said"WE OFFICIALLY WORK TILL 8pm"OK......

TODAY,i wait for the whole day and even phone them at 7pm.Let us see what their explaination:

at 7pm,a customer representative said:YOUR PACKAGE HAS SCANNED AND ON THE WAY....................SO where is it????????????PLease be honest!!!!!

! X, S& ]) I: y& Oat 8pm,i did not receive anything.They told me:SORRY.WE RESCHEDULED.BUT THEY DID NOT REPLY.I was extremely angry " i checked the package from UPS,i do not care your internal issue.UPS needs to take responsibility.I need to talk with supervisor!" They are a little more serious.EVEN IF THEY TOOK MY PHONES AND GUARANTEE THE DELIVERY TIME ON MONDAY AGAIN AND AGAIN.i am really disappointed..................cannot wait crying.
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ISSUE FOUR:BMO
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BMO is the sad ending for today.They charge me 25 dollars for my statement  balance  is more than  my credit limit on Feb.18th.I  REALLY did not know there is such a rule on that!!!!!!!!!!!!!!Another surprising part is ,i asked "IS 18th the specific date to check the statement balance?" He said"WAIT " and YES in couples of minutes.COOL.i learn so many things new in the whole day!!!!

* w5 {) ?+ e' {; e( f4 CI really learn so much NEW today...................
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1 u+ b/ w# L3 wHOPE EVERYone can save each penny in the dangerous society............MY GOD!

yumei1107

我從Florida搬來的時候，也是用UPS。
* z2 Y* {9 t) M: e2 C- {, |( E所有UPS的良好時間規定，在這邊都不管用。
; Y" M" E- {9 h因為UPS在這邊是subcontract to purolator (不知道有沒有拼錯！)
; w9 \3 \1 q: b5 X9 j& u剛搬來的時候天天在家裡查行李狀況，等行李，結果等了幾天，也沒有人過來。所以打電話給UPS，結果UPS總說不清楚狀況。明明東西就是在Ft Mcmurray，還可以跟我講在Edmonton or其他的答案！
) F$ F* w- ]) U& A7 Y也有請UPS再遞送一次。UPS理論上就請Purolator再遞送一次！
再等一週，結果還是沒有事情發生。剛來時，根本也不知道什麼purolator
& }1 s+ l6 J4 A; A& e/ R! `  w後來是問了另外一家快遞公司，才知道UPS在這邊subcontract給purolator
有一天上班的時候，剛好看到purolator的卡車，就在那邊等driver問狀況
# G0 N/ ]1 `4 |8 |3 lDriver說他們身上沒有電話的，所以你一定要在家等。他叫我最快的方式是自己過去他們公司拿。我有15箱東西，我自己根本搬不動。但是後來發現UPS跟本無法讓purolator再送我的東西到我家。

4 k; P- e0 u! ~* A最後我自己去他們公司搬了兩、三箱。看到很多箱子的狀況都是很慘烈，裡面的東西也是！
(箱子是跟UPS買的喔！) 然後讓同事開著公司的truck再繼續把我所有的東西搬回來。
7 u1 K8 ~  u7 f* t0 |/ s再剛來的時候發生這種事情真的是夢魘。因為想要找人幫忙也找不到人？
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在那時候我瞭解到一件事情
3 C$ r! B# b2 M: C就是這邊的郵寄服務是一個nightmare
) V( I) ?; I" s. g1 M6 ~這件事情，應該大家都有經驗吧！
4 w; m/ o* G6 N對我來說，這是在Ft. Mcmurray最不好的經驗了！
0 {7 O3 W1 ~% U. L& x5 V$ ]不過，話說回來，之後寄東西或是收東西，我就也習慣東西會晚到，所以也就是等！
日子總是要過的嘛！天天哭也是過日子，天天笑也是在過日子。
所以我還是選擇天天笑的過日子好了！
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" t& ~5 U! L5 V) c$ Z2 p4 J0 U但是我還蠻想要問問，如果要寄東西，哪裡的服務會比較ok?

lunik

在网上购物后，隔天查电子邮件order就被取消了，因为是FM没有办法delivery。。。

sunrisek

That happens to everybody, hehe
take it easy
' ~8 c& K! r5 ?8 h+ i2 ~life is life

bgu

Call UPS customer service and ask for compensation,  you may get some of your shipping fee back.
Last year I ordered a set of winter tires from the US and used Fedex to ship them, it costed more than $300USD, the shipment was delayed for more than a week, so I called Fedex and complained, they explained that Fort McMurray is a "remote area" and blah blah blah. But they finally agreed to give me full refund for the shipping fee. Saved $300.:)

karen1009

Thanks.............time to enhance my speaking English at the same time..............

tivuiiu

问候一哦呀声，写文章累了
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) W3 R. B( C' Y# c  n) K8 ]! Z- U/ }以速度慢　逐渐被淘汰　-效率低
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想我们的敬爱想-我们的敬爱的敬礼！
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4 {2 [6 l4 n; k! d% w: G& r搬场公司-成立最早的优质的上海搬场服务商
服装批发-上海919服装批发基地
张力仪-专业生产张力仪
1 b4 j4 R6 @; L$ m3 t服装定做-上海最大的服装定做基地

lunik

忐忑不安的等待着nightmare coming。。。等UPS送笔记本电脑ing

. U+ k  y4 w2 t& }: d4 b0 I% b不过上次在dell网购后，purolator的delivery还可以，没有耽误。