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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net: h2 S) f! F/ K8 [
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢7 A. F, V. c- Z
1 d! [: f+ m2 N( w& ~! YResponsibilities include:
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5 N- g9 b- q2 d9 P" ^5 E, K' mWorking closely with marketing, sales and programmers to facilitate customer system integration.+ ~$ N. i }; P& f0 t( O! y# B8 P2 B
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
- h, e+ ?" E5 W4 ~5 o: n: h- }, O9 T% GTechnical support and troubleshooting of client software implementations and customer issues or problems.: o, t8 O: p4 f& \
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:6 o1 n8 z, u% L4 \* C
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- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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5 R3 e+ Q: W/ O* }9 O& T9 S1 m- Ability to communicate in an effective and constructive manner with customers or potential customers
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" U. c9 U! ~9 l7 s- Previous software support experience is an asset" K4 J- }& H) e2 v2 |) i" G
; a" [. I8 ^/ k9 j4 [- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended& Q/ T) U7 M# m! q( L/ X$ c: R
! K; [! U( e6 x* C) ^- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended# I: R1 f6 E$ ?# I3 ~: K
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