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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net/ c! f4 Z V1 E, O2 `
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢/ X$ u! K+ N4 w7 E `5 F
: U: [' y7 W3 J/ q j! u3 Q( bResponsibilities include:
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* B0 n v X) j# vWorking closely with marketing, sales and programmers to facilitate customer system integration.
6 [, @+ [& j+ B' OWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.' t' f6 j; M9 ^1 L4 t
Technical support and troubleshooting of client software implementations and customer issues or problems.; w6 k, o! v# x6 A
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.6 K4 c; `% K4 @& H7 N
/ `, U: E+ d% q. y; }7 DRequirements:
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- Advanced computer and technical knowledge* F) G' x& `6 r1 M( l
0 ?+ Z& T/ P' S' Z1 U: C5 b( t- Ability to solve complex problems in an efficient way
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1 n9 ]( {! w' O. x3 w C5 e- Ability to communicate in an effective and constructive manner with customers or potential customers
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4 F3 m6 }& A& W+ [! q- Previous software support experience is an asset
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9 }: t) P" H& c4 R6 k9 N7 K/ O- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended& }5 r+ ^" {' }2 L
( W+ ~" A$ m6 [. k& O3 `3 [. t5 B- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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