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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
% M( { d! @' Q有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢
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Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
1 C" ?5 q7 p( cWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.: u1 J! {; g. e% O1 a2 i @
Technical support and troubleshooting of client software implementations and customer issues or problems.
o4 V3 ]- V- t* ?' I! S# F6 |Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.# n' G/ S& d' |# c
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Requirements:
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2 [7 x" a7 ?" m8 q- Advanced computer and technical knowledge
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2 y F9 j# O, C7 i; y- Ability to solve complex problems in an efficient way
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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0 m. L* b \+ o% w: X- Previous software support experience is an asset
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- Post-secondary education is an asset, b- Z' b3 {3 \4 K ^, l! }
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- Intermediate knowledge of database and web-based software is recommended, W& W, {. j1 i
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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