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我公司最近诚招 technical support,待遇不错,公司网站arcsset.net: l" M/ {# P0 g' e4 A$ i0 v2 {
有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢& L/ H- C# `3 t. j. e
4 D/ `& Y" P c, L3 i7 YResponsibilities include:+ P: y1 k2 D- p* q+ q2 l. n
" R0 d# v' s8 vWorking closely with marketing, sales and programmers to facilitate customer system integration.2 b, j2 Y2 f2 Z4 n
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
* A2 M% s0 Q9 T' f9 J6 QTechnical support and troubleshooting of client software implementations and customer issues or problems.5 E7 | G4 N3 S9 C
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.7 `$ }+ ^; m& h% @5 V n
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Requirements:
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: y& L$ H* j. B: _' ]& T; w- Advanced computer and technical knowledge
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- Ability to solve complex problems in an efficient way
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2 M/ @% J3 `9 n6 s4 n! K- Ability to communicate in an effective and constructive manner with customers or potential customers) ?5 l9 o" t$ _+ W; [/ v+ K9 \
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- Previous software support experience is an asset
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- Post-secondary education is an asset
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. ]$ s+ [5 D8 d B; O0 o8 s- Intermediate knowledge of database and web-based software is recommended) e( [2 G% t" {" X5 p, q+ S
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended/ N* W+ C* o2 Z) h
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