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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net$ w4 i6 g+ N1 T* }
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢, C$ a& W7 G3 R3 t
$ B) O8 ^$ I/ Y" ?2 ^& ^! qResponsibilities include:$ y' ?# h* d" O
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Working closely with marketing, sales and programmers to facilitate customer system integration.7 X }9 {+ G8 u# `7 K) M# A& n' X
Working in close contact with customers and establishing relationships, providing personalized support and problem solving. o2 M& D/ x3 p U, q! Z q
Technical support and troubleshooting of client software implementations and customer issues or problems.
% W% o* X' b2 C2 ICreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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- N4 F- V; I( t( u- D' b' ]% e% s- Advanced computer and technical knowledge& {3 {2 P/ P; J$ R% L5 M- G# S2 E, L
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- Ability to solve complex problems in an efficient way( U! \' R+ J' L5 s2 q
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- Ability to communicate in an effective and constructive manner with customers or potential customers
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1 I) Z( u( i4 j- Previous software support experience is an asset- w0 I: S7 v! j3 `* u: x }$ w2 R
" K* O$ R# \! H+ q$ F. f9 j/ e8 d- G+ {- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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