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The whole COMPLAIN day in FM....pay attention to each penny !!

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发表于 2009-2-20 23:08 | 显示全部楼层 |阅读模式
ISSUE ONE: CRA........."WAIT"6 N0 d0 @3 s' T8 T" Q' {
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In the early morning,phone CRA to ask "whether university health insurance charge to international student can be counted as expense ?" .THE receiver told me "WAIT,call this number:1-800-959-8281"..Then i phoned it.They took more than 10 minutes to discuss my question,said:"WAIT,this number may help:1-800-267-5177".Then i jumped to another number again.I want to confirm my new address here,they said"why not confirm from the tax center?" i said there is no contact method online(St John's).They said"WAIT"Then came back without any phone number:"it took couples of days.You may check two or three weeks later."I got shock"i mailed them last week."Still the word:"WAIT"............................# o7 i% o# e! C, K- o( B5 B

; i3 _- g2 ^7 _# J* L0 MOK,,,,,,,,,,,,,,,,,,,,WAIT....................( i# G( t* h2 t; l4 V

4 Y. V) a  j! q4 o8 ~ISSUE TWO:FIDO.......
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It is a serious problem that what their customer services said are not the same.Once i moved in and needed to change a new number,they said"NO CHARGE".How ever,i was so angry that "THEY CHARGED ON MY BILL".i phoned them and they modified.MY GOD./ ]3 u0 |. Y% x0 G' b/ h- r
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Still now.some customer services said:I am using Edmonton service.But some said i am using Fort Mcmurray.Actually ,before getting the BILL,they did not tell me the fact that there is NO FIDO network provided here.So there is no point that i can benefits from the unlimitted incoming here unless i pay extra fee to enter the ROGER net work.MY GOD.I WILL NEVER TRUST FIDO ANYMORE., c+ r2 M9 C$ m9 I" z  s

* C1 p. M2 ^! z4 Z" J7 s2 EBE CAREFUL AT EACH PAYMENT FOR CELLPHONES.' v2 J  A8 G& z% K8 J6 g0 o8 k
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ISSUE THREE:UPS' D% f+ U0 _8 b% I1 _  G

* K1 Z6 l# h( ?: }& E7 g- _( YTODAY I WAIT AT HOME FROM early 9:00 am till 8:00pm for my package delivery fromUPS.However,there is no news from them.This is the reason why i cannot go to BIBIL STUDY.This is the second time i wait for the whole day.& P0 P5 u& H3 z) j' e

6 K5 D/ e" j, T0 c7 lLast week:They phoned me and said"The service hour is 9am to 5pm."Then i waited till almost 5:15pm.Then ran to find friends upstairs,however i got a notice at 6pm when i was back.WHAT THE HELL!I phoned UPS,they said"WE OFFICIALLY WORK TILL 8pm"OK......$ I( `+ }4 T3 L/ s8 \
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TODAY,i wait for the whole day and even phone them at 7pm.Let us see what their explaination:
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: m# d0 ?# g& T% ?" r5 f- gat 7pm,a customer representative said:YOUR PACKAGE HAS SCANNED AND ON THE WAY....................SO where is it????????????PLease be honest!!!!!
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at 8pm,i did not receive anything.They told me:SORRY.WE RESCHEDULED.BUT THEY DID NOT REPLY.I was extremely angry " i checked the package from UPS,i do not care your internal issue.UPS needs to take responsibility.I need to talk with supervisor!" They are a little more serious.EVEN IF THEY TOOK MY PHONES AND GUARANTEE THE DELIVERY TIME ON MONDAY AGAIN AND AGAIN.i am really disappointed..................cannot wait crying.1 p, v' Y8 @' q
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ISSUE FOUR:BMO( b2 u# v/ L. s9 W8 Y6 l: ]
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BMO is the sad ending for today.They charge me 25 dollars for my statement  balance  is more than  my credit limit on Feb.18th.I  REALLY did not know there is such a rule on that!!!!!!!!!!!!!!Another surprising part is ,i asked "IS 18th the specific date to check the statement balance?" He said"WAIT " and YES in couples of minutes.COOL.i learn so many things new in the whole day!!!!" {8 {: Z6 ^; |4 ^: F- r2 q
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I really learn so much NEW today...................
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HOPE EVERYone can save each penny in the dangerous society............MY GOD!
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发表于 2009-2-20 23:44 | 显示全部楼层

UPS and Purolator

我從Florida搬來的時候,也是用UPS。0 C$ o1 N/ s# C6 g9 b" L
所有UPS的良好時間規定,在這邊都不管用。
/ y6 R$ z0 y6 O( Z/ k- q; _因為UPS在這邊是subcontract to purolator (不知道有沒有拼錯!)
1 A/ \  [0 B  r3 u- s2 l8 b剛搬來的時候天天在家裡查行李狀況,等行李,結果等了幾天,也沒有人過來。所以打電話給UPS,結果UPS總說不清楚狀況。明明東西就是在Ft Mcmurray,還可以跟我講在Edmonton or其他的答案!. H# g$ P7 n+ ?
也有請UPS再遞送一次。UPS理論上就請Purolator再遞送一次!- P& _3 j1 j8 m0 E. ~% ?, |2 K
再等一週,結果還是沒有事情發生。剛來時,根本也不知道什麼purolator0 |0 _% `  M' g5 f& N3 b+ o- W& D
後來是問了另外一家快遞公司,才知道UPS在這邊subcontract給purolator8 s$ Q: F& u" q8 h. T/ F7 R
有一天上班的時候,剛好看到purolator的卡車,就在那邊等driver問狀況
) M0 }6 c: S. f0 ]3 W9 |& e7 N! XDriver說他們身上沒有電話的,所以你一定要在家等。他叫我最快的方式是自己過去他們公司拿。我有15箱東西,我自己根本搬不動。但是後來發現UPS跟本無法讓purolator再送我的東西到我家。7 {6 ]' c, O: _8 S

: \6 H; v8 A7 J" G! Z- {最後我自己去他們公司搬了兩、三箱。看到很多箱子的狀況都是很慘烈,裡面的東西也是!" I, h5 Z% X! b! q* D
(箱子是跟UPS買的喔!) 然後讓同事開著公司的truck再繼續把我所有的東西搬回來。, l4 M7 q! {7 J8 E
再剛來的時候發生這種事情真的是夢魘。因為想要找人幫忙也找不到人?
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在那時候我瞭解到一件事情/ c+ Z7 j3 r: x. ?
就是這邊的郵寄服務是一個nightmare
5 H) z* d0 X2 q/ c# W這件事情,應該大家都有經驗吧!
: [, m" d: |& N% ^) z3 V  M) N對我來說,這是在Ft. Mcmurray最不好的經驗了!
5 N& g' R* x$ s' ?8 \$ _' m  f不過,話說回來,之後寄東西或是收東西,我就也習慣東西會晚到,所以也就是等!
4 {! z1 Z! K' u) H6 C$ h, x& p# X日子總是要過的嘛!天天哭也是過日子,天天笑也是在過日子。" j% F! X& L. K7 x2 Z
所以我還是選擇天天笑的過日子好了! 9 M4 {* ^* O. T- i' E+ N# E4 p
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但是我還蠻想要問問,如果要寄東西,哪裡的服務會比較ok?
大型搬家
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发表于 2009-2-21 05:56 | 显示全部楼层
在网上购物后,隔天查电子邮件order就被取消了,因为是FM没有办法delivery。。。
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发表于 2009-2-21 08:33 | 显示全部楼层
That happens to everybody, hehe
, h8 e$ o) H0 h+ T- w2 @take it easy
8 s3 ]$ r+ t$ ]2 k0 h+ M! Ylife is life
大型搬家
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发表于 2009-2-21 12:31 | 显示全部楼层
Call UPS customer service and ask for compensation,  you may get some of your shipping fee back.
+ T8 t) ^/ m. A. U  Y+ {Last year I ordered a set of winter tires from the US and used Fedex to ship them, it costed more than $300USD, the shipment was delayed for more than a week, so I called Fedex and complained, they explained that Fort McMurray is a "remote area" and blah blah blah. But they finally agreed to give me full refund for the shipping fee. Saved $300.:)
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 楼主| 发表于 2009-2-21 13:02 | 显示全部楼层

REMOTE AREA!LOL

Thanks.............time to enhance my speaking English at the same time..............
大型搬家
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发表于 2009-3-4 15:57 | 显示全部楼层

自己沙发一的下~~~~~~~~~好东西要顶!!

问候一哦呀声,写文章累了5 k5 c5 \, e2 N5 W# C5 r" p1 ?0 ?/ R. u
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以速度慢 逐渐被淘汰 -效率低
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想我们的敬爱想-我们的敬爱的敬礼!4 g: e0 l/ l8 I- w  @# P
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搬场公司-成立最早的优质的上海搬场服务商6 b" F: u5 j1 s) Y
服装批发-上海919服装批发基地
( y( o1 S/ L  ~张力仪-专业生产张力仪7 ~( c8 u9 U: J6 @2 D
服装定做-上海最大的服装定做基地
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发表于 2009-5-4 07:34 | 显示全部楼层
忐忑不安的等待着nightmare coming。。。等UPS送笔记本电脑ing. C& w: ?3 K0 Y
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不过上次在dell网购后,purolator的delivery还可以,没有耽误。
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