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For utility company, no real benefit for BBB, as company pay fee to BBB, not you or me, but it does not hurt to leave a feedback with BBB. - _) w9 L" F9 W' _2 K& W" T
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Go to "Alberta Utilities Consumer Advocate"(310-4822) to file complaints for all the billing, contracts and other issues. Action will be taken if there is multiple similar issues.( _$ P/ o8 j# F7 a2 B$ d5 X
2 ?4 F6 D1 P* U5 K% f/ |You could also call Service Alberta Consumer Contact Centre @ 1-877-427-4088.