) |3 O; V' _! d* KFor utility company, no real benefit for BBB, as company pay fee to BBB, not you or me, but it does not hurt to leave a feedback with BBB. + `8 {- y L }* _
8 v5 T6 B' M% JGo to "Alberta Utilities Consumer Advocate"(310-4822) to file complaints for all the billing, contracts and other issues. Action will be taken if there is multiple similar issues. # A: \& {0 n5 U6 A$ z# r$ T9 Q* W" [ g
You could also call Service Alberta Consumer Contact Centre @ 1-877-427-4088.